Having a webshop and selling your products is only half the battle toward being a successful eRetailer. Keeping your customers coming back is the other half. Siteflex provides the tools you need to track link trends, usability patterns, popular purchases and to make the purchasing experience as swift and easy as possible.

Analytics and Reporting

Drive multiple views into your online sales emipre and understand customer trends using Siteflex's powerful Analytics and Reporting tools. View product sales and related customer data as soon as purchases occur, while they are pending, and even when they are abandoned.

Siteflex is the first Australian CMS to integrate with Google Analytics. Using Product Analytics you can analyse customer behaviour and reduce abandonment of your cart. Couple this with the reports you've gathered through product sales and customer data and you have the basis for what you need to develop your own successful eCommerce Marketing Strategy.

Return Visitor Management

Implement your very own loyalty scheme and use Siteflex to generate your loyalty numbers, giving customers the ability to log in for quick checkout - Siteflex will remember all their shipping details and let them breeze through the process. Give your customers the ability to view their own sales history and invoices and print them via your website, reducing your admin costs and processes.

All this is integrated with Siteflex's central CRM, letting you build Customer Relationships through the same interface as your Products system. Manage queries, emails, and Instant Messaging via CRM Notes and get to know your customers better, giving each of your interactions a more personal feel. Already have a database of customers? Simply Import them into Siteflex via a simple CSV import, or Synchronise them automatically out of Salesforce.