Invoicing

Siteflex automatically generates and sends an invoice for you on every successful transaction. The invoice will be sent to not only your customer, but you can also set the invoice to be received by any email you nominate. The invoice is fully customisable according to email standards, and can add a very personal touch to your customer communications. And if your customer has misplaced their invoice, resending is one touch away. The invoice is always saved against the relevant transaction.

Generate barcoded delivery dockets and alerts to send to your Warehouse or Administrations department to ensure a speedy delivery. You can also send the barcodes of your invoiced products along with the invoice if you would like to facilitate physical in-store returns, ensuring your customer's comfortable online shopping experience, and ensuring you their trust.

Payment

Siteflex integrates with both PayPal and eWay for your online transactions to facilitate secure and safe payments, and to meet your business needs. Your customers will transact over a fully-encrypted 128-bit SSL, giving them the confidence to do business with you.

• eWay integrates to every Australian Bank, and allows you to transact with all major creditcards including Visa, MasterCard and American Express.
• PayPal integration to your webshop has lower upfront costs, and is ideal for your small business with small volumes of products or sales.

You can monitor all Successful, Pending and Unprocessed transactions through the Siteflex eCommerce reporting system.

Siteflex also allows you to manage surcharges such as GST and Credit Card surcharges for your transactions. You can specify charges yourself via your Siteflex settings, including handling and charges for Freight and Shipping. GST charges are also customisable, including setting your own GST rate, and specifying exemptions for GST-free products. You may also choose to exempt international sales of GST.